Diplomat Fact Sheet
- The store that was to become Diplomat Specialty Pharmacy opened as Ideal Pharmacy in Flint, Michigan, in 1973. It was the fourth store in a small chain owned in part by Dale Hagerman, R.Ph. When Dale’s son Phil Hagerman, the company’s current President and CEO, graduated from college in 1975, Dale traded in his stock from the small chain to buy the store from Ideal and the specialty pharmacy was born. The father/son team founded the company on the belief that if they “take good care of the patients, the rest will fall into place.”
- Diplomat’s ownership team is comprised of Phil Hagerman, Steve Chaffee and Jeff Rowe, all of whom are pharmacists.
- Diplomat Specialty Pharmacy has locations in Flint, Swartz Creek and Grand Rapids, MI; Chicago, IL; Ft. Lauderdale, FL; and San Bernadino, CA; in addition to providing specialty pharmacy services, the Flint and Grand Rapids locations are retail pharmacies as well.
- Diplomat Specialty Pharmacy offers unique disease‐specific management programs that help keep patients healthier…longer. At the core of each of these adherence enhancing programs is a team of experts devoted to patient care. These teams include: a registered pharmacist, a personal patient care coordinator, and a billing specialist.
- Diplomat’s specialty patients average better than 90% adherence to their medications, while the national average is 50‐70% for chronic medicines.
- Diplomat Specialty Pharmacy has contracts with managed care, pharmaceutical manufacturers, large pharmacy benefit managers, and clinical research organizations.
- Diplomat Specialty Pharmacy was one of the first compounding pharmacies in the country, providing customized medications for doctors and their patients as well as veterinarians. Diplomat Specialty Pharmacy uses industry‐leading equipment including an electronic mortar & pestle (EMP) and class 100 sterile room with 100 laminar hoods to ensure quality customized medications and specialty formulations.
- Diplomat Specialty Pharmacy also offers an extensive library of veterinary pharmaceutical references and technical support available to solve the most difficult problems in dosage formulations and drug delivery.
- In 2009, Diplomat Specialty Pharmacy obtained $12.1 million in funding for patients who are under‐insured to assist with prescription co‐payments for often expensive specialty drugs.
- 50% of Diplomat Specialty Pharmacy’s business is concentrated on oncology drugs.
- In 2009, Diplomat Specialty Pharmacy was named to INC. Magazine’s list of the 500 fastest growing, privately held companies in America.
